UPDATE MESSAGE TO OUR CUSTOMERS

Dear Customers,

I hope you are all staying safe and well in these very strange and worrying times.

Due to the coronavirus crisis we have been placed in a very unusual situation.  Although we have business interruption insurance, we have now been advised by our insurers that Covid-19 is not covered.

We are aware that one of our schools has claimed through their school insurance, for money paid, that would not normally be covered by our own booking conditions.  We would appreciate it if you would look at this option and let us know if you are successful.

We wish to honour our commitment to refunding all money as soon as we are able to do so, and we are currently in negotiations with our bank to resolve this issue.

As you will appreciate, it is not an easy time for us but we believe that we can get through this and honour our commitment to you, and we very much hope that we will be welcoming your students back to Sealyham in 2021.

Best wishes to you all.

Yours sincerely

Sam Richards

DT Richards

Managing Director

MESSAGE TO OUR CUSTOMERS

This is a worrying time for us all, and we hope that our friends at schools and youth groups across the country are staying safe and well.

We are currently closed and have no idea when we will be able to welcome groups to Sealyham again. We would like to think that we will still see some of you this academic year, but accept that this is unlikely.

We would like to reassure you that we are hoping to be able to offer full refunds to groups that are not able to come because of school closures. We are currently in discussions with our insurers and bank, and until these discussions are complete we are unable to let you know when we will be able to return payments.

We will keep in touch and speak to individual groups as soon as we can.

Thank you for your continued support. If we don’t see you in 2020 we will definitely be here waiting for you in 2021.

Stay home and stay safe.

Based in the heart of Pembrokeshire, chosen because of its unique environment, unspoiled and uncrowded, an outdoor pursuits paradise! Exciting outdoor activities have been organised at Sealyham Activity Centre since 1986 and offer exhilarating and stimulating experiences for children and adults alike.

Our team of qualified and experienced instructors will work with individuals or small groups to guarantee full personal attention.